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How do I resubscribe?


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#1 Mirage OFFLINE  

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Posted Sun Apr 3, 2011 5:32 PM

This is all I get under the "Sub" tab. Nothing to click on anywhere. I've searched everywhere? How do I make you a rich man, Al?! :D

Attached Thumbnails

  • Screen shot 2011-04-03 at 6.31.13 PM.jpg


#2 Albert OFFLINE  

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Posted Sun Apr 3, 2011 5:34 PM

I'll check this out, you're not the first person to bring this to my attention, but you are the first person to give me a screenshot so I can see what's going on!!

Thanks,

..Al

#3 Mirage OFFLINE  

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Posted Sun Apr 3, 2011 5:37 PM

By the way, as I stated in the thread that this was discovered in (due to not being able to receive a PM and I didn't even realize I was expired), a browser restart didn't help. Using Chrome 10.0.648.204 Mac.

#4 Mirage OFFLINE  

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Posted Sun Apr 3, 2011 5:42 PM

It's the same in Safari Version 5.0.3 (6533.19.4) Mac.

#5 Emehr OFFLINE  

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Posted Sun Apr 3, 2011 8:47 PM

Yeah I've been wondering how to resubscribe too. I get the same "expired" window with nothing to click and thought I was missing something somewhere else. I even checked the store to see if there was an option there. I'm using Firefox 3.6.16 on Mac OS 10.6.6 if that helps.

#6 Albert OFFLINE  

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Posted Mon Apr 4, 2011 11:08 AM

This isn't a browser issue--I'm going to spend a few minutes now investigating and I should have an answer soon.

..Al

#7 Albert OFFLINE  

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Posted Mon Apr 4, 2011 11:18 AM

Can you try loading the page again to see if the different subscription packages are visible?

http://www.atariage....p=subscriptions

Thanks,

..Al

#8 Mirage OFFLINE  

Mirage

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Posted Mon Apr 4, 2011 11:22 AM

Yes, it now works. Thank you.

Screen shot 2011-04-04 at 12.21.32 PM.jpg

#9 Albert OFFLINE  

Albert

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Posted Mon Apr 4, 2011 11:23 AM

Excellent, wish everything was that easy to fix. :D

Thanks,

..Al

#10 Emehr OFFLINE  

Emehr

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Posted Mon Apr 4, 2011 2:27 PM

Thanks, Al! :thumbsup:




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