19 replies to this topic

[Mike Ford]

How or where to order a Ultrasatan ?I would like to purchase 2 of these .

Mike

[rdemming]

Zaxonis often making these. You can order on his webiste:
http://www.zaxon.eu/usatan.html

But since he is currently very busy with the SIDE orders, it can take a while before he has time to make them. So enquire first about delivery times.

Robert

[Official Ninja]

Yeah, E-mail Zaxon 1st before ordering.

I ordered an UltraSatan about 5-6 weeks ago from him. He told me it was shipping this past Monday.
That is on time as he told me 4-6 weeks for delivery.

[Captain Bigglesworth]

Hi Guys,

Stargunner, how did you get Zaxon to talk to you?
I ordered and paid for one on the 14th of January through Google Checkout which was processed & claimed almost immediately by Zaxon.
I know there is a waiting period but emails to him through the Google account & this site haven't been answered. Google sent me a request to rate my buying experience on the transaction several weeks ago which I've held back on posting until now. I can live with losing 94 quid but I'll make sure lots of people know about it if I do. Clicking on the Google Checkout button on his site says: Oops! Unfortunately, this merchant no longer accepts payments through Google. We apologize for the inconvenience.

Any suggestions from anyone?
I believe I've been fair & am prepared to wait a while longer if my order to ship is imminent, but if Zaxon won't reply my patience will be over this Saturday Australian time.

[Official Ninja]

Your not alone. I ordered and paid for one in December. I have not recieved it. He does not answer my emails....

Also, if you read the forums at Atari-forum.com there was someone there who did receive one. They ordered after I did.
If you search here at atariage in the 8 bit section, in the SIDE Pre-order thread, someone ordered an ultra Satan and received it in less than two weeks just last month...

I hope he comes through with these orders reasonably soon. I don't really see any excuse for shipping units to more recent orders and letting older ones linger.....

[Captain Bigglesworth]

Its a worry I'm afraid. I was prepared for a 4-6 week delay but didn't expect not to receive any notifications or updates about my order.
You feel like a bigger & bigger fool the longer it goes without hearing anything.

Zaxon if you read this let us know what the ****'s going on please!
If you don't want to honor the order just refund my money. My credit card was processed instantly so I don't believe 7 weeks is unfair to expext an order update!

[Official Ninja]

Captain Bigglesworth, on Tue Mar 6, 2012 11:49 PM, said:

Its a worry I'm afraid. I was prepared for a 4-6 week delay but didn't expect not to receive any notifications or updates about my order.
You feel like a bigger & bigger fool the longer it goes without hearing anything.

Zaxon if you read this let us know what the ****'s going on please!
If you don't want to honor the order just refund my money. My credit card was processed instantly so I don't believe 7 weeks is unfair to expext an order update!

Just thought I should point you to this if you didnt see it already. Zaxon is in France till April.
Although the subject is the SIDE orders, it has to do with our Ultra Satan orders too.
Nothing shipping until April and then we can only guess at what will actually ship anyway.

http://www.atariage....ost__p__2479891

Personally I am glad to see him working. I hope he does well for himself.

For my part, I know Ive been all over letting it be known how unhappy I am about being skipped over for other orders.
My only guess is they got him some fast money while mine had already been spent.....

All that being said, I'm just going to wait and hope he comes through for me. I'll send a weekly email, maybe.
I'll post back here for sure with the end results.

Of course, good luck to you as well Captain Bigglesworth. Let us know how you make out.

[Captain Bigglesworth]

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

Thanks for your replies, I feel much better knowing others are in the same boat & that the odds are good we'll eventually make landfall. I've had my ST's packed away in their boxes for about 10 years & I've been itching to get one out & hook up too this brilliant little device. Like you I'll report back here on my progress & this thread might help to alleviate the anxiety of future Ultrasatan buyers.

After reflecting on my last comment for a moment I thought:
As the Ultrasatan is such an important device every Atari owner wants, maybe a pinned post that details what the procedure for getting one is, and some of the scenarios that can unfold before receiving it.

Zaxon if you see this, luv you mate, best wishes for the future, your a genius!

Now post Official Ninja's & my order please

[Official Ninja]

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

[Captain Bigglesworth]

Official Ninja, on Tue Apr 3, 2012 5:43 AM, said:

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

It's all good, I just got an email myself which should see me getting one around the end of April .

Thanks for your updates Stargunner, they helped me calm down knowing others were in the same boat.

Cheers.

[Captain Bigglesworth]

Official Ninja, on Tue Apr 3, 2012 5:43 AM, said:

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

Did you get yours yet?
I got an email saying the same thing but now it's May & still nothing.

I advise others too think long & hard before ordering anything from him!

[Official Ninja]

Captain Bigglesworth, on Mon May 7, 2012 2:02 AM, said:

Official Ninja, on Tue Apr 3, 2012 5:43 AM, said:

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

Did you get yours yet?
I got an email saying the same thing but now it's May & still nothing.

I advise others too think long & hard before ordering anything from him!

Sorry. Didn't mean to let this go unanswered.

I got an email from Zaxon about two weeks ago. It was in reply to an email I sent asking if the UltraSatan was ready.
The reply said yes and that it would ship the following Monday or Tuesday. Since then I have sent him two more emails asking to confirm that he sent it. I just sent a 3rd. So far they have been unanswered. There is nothing else to do but wait. I really hope Zaxon come through with this in the end.

Nothing to do with our UltraSatan orders, I got an original SatanDisk in a deal with a 1040STe. It's not very fast and it took a while to get everything just right, but now that I have it working it is not a bad device. Its not an UltraSatan for sure but it does work. I see this device being sold here: http://afs.atari.org/satandisk.htm

[Captain Bigglesworth]

Official Ninja, on Wed May 9, 2012 12:49 PM, said:

Captain Bigglesworth, on Mon May 7, 2012 2:02 AM, said:

Official Ninja, on Tue Apr 3, 2012 5:43 AM, said:

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

All's well, I just received an email with my tracking number so that's a relief.


I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

Did you get yours yet?
I got an email saying the same thing but now it's May & still nothing.

I advise others too think long & hard before ordering anything from him!

Sorry. Didn't mean to let this go unanswered.

I got an email from Zaxon about two weeks ago. It was in reply to an email I sent asking if the UltraSatan was ready.
The reply said yes and that it would ship the following Monday or Tuesday. Since then I have sent him two more emails asking to confirm that he sent it. I just sent a 3rd. So far they have been unanswered. There is nothing else to do but wait. I really hope Zaxon come through with this in the end.

Nothing to do with our UltraSatan orders, I got an original SatanDisk in a deal with a 1040STe. It's not very fast and it took a while to get everything just right, but now that I have it working it is not a bad device. Its not an UltraSatan for sure but it does work. I see this device being sold here: http://afs.atari.org/satandisk.htm

All's well, I just received an email with my tracking number & its finally on its way .

I think Zaxon just needs a friend to help take care of order updates & correspondence between him & his customers.
Thanks again for keeping me updated with your situation.

I've no doubt the wait will be worth it in the end, Thanks Zaxon .

[Official Ninja]

Captain Bigglesworth, on Sun May 20, 2012 8:41 AM, said:

Official Ninja, on Wed May 9, 2012 12:49 PM, said:

Captain Bigglesworth, on Mon May 7, 2012 2:02 AM, said:

Official Ninja, on Tue Apr 3, 2012 5:43 AM, said:

Captain Bigglesworth, on Wed Mar 7, 2012 8:23 PM, said:

Thanks for the info Official Ninja.

After reading it I think I'll do the same as you & wait a bit longer.

I guess he must just be an eccentric electronics genius with terrible communication & organisation skills outside the workshop, and after reading other threads on the subject it doesn't look like he'll change that habit any time soon. Its a shame though because it must pile a lot of unnecessary pressure on him from frustrated customers because of it.

He must be a nice guy at heart judging by a few of the posts, so like yourself I'll just send him another couple of gentle email reminders.

All's well, I just received an email with my tracking number so that's a relief.


I got an email from Zaxon a couple days ago. He should be working on Ultra Satan again and ship by the end of April.

Maybe send him an email with your address as a reminder?

Good to see him working and some communication.

Did you get yours yet?
I got an email saying the same thing but now it's May & still nothing.

I advise others too think long & hard before ordering anything from him!

Sorry. Didn't mean to let this go unanswered.

I got an email from Zaxon about two weeks ago. It was in reply to an email I sent asking if the UltraSatan was ready.
The reply said yes and that it would ship the following Monday or Tuesday. Since then I have sent him two more emails asking to confirm that he sent it. I just sent a 3rd. So far they have been unanswered. There is nothing else to do but wait. I really hope Zaxon come through with this in the end.

Nothing to do with our UltraSatan orders, I got an original SatanDisk in a deal with a 1040STe. It's not very fast and it took a while to get everything just right, but now that I have it working it is not a bad device. Its not an UltraSatan for sure but it does work. I see this device being sold here: http://afs.atari.org/satandisk.htm

All's well, I just received an email with my tracking number & its finally on its way .

I think Zaxon just needs a friend to help take care of order updates & correspondence between him & his customers.
Thanks again for keeping me updated with your situation.

I've no doubt the wait will be worth it in the end, Thanks Zaxon .

Good to hear. He told me early this week (I think) mine was shipped but did not give me any tracking info.....
Maybe time for another email...

[DarkLord]

Guys, according to the thread here:

http://www.atari-for...hp?f=27&t=23399

people are starting to get their Ultrasatan orders.

Figured people would want to know...

[Stephen]

DarkLord, on Wed May 23, 2012 4:46 PM, said:

Guys, according to the thread here:

http://www.atari-for...hp?f=27&t=23399

people are starting to get their Ultrasatan orders.

Figured people would want to know...

Good to know. I hope I get my SIDE cart which I paid for almost 10 months ago now.

[DarkLord]

Stephen, on Thu May 24, 2012 8:58 AM, said:

Good to know. I hope I get my SIDE cart which I paid for almost 10 months ago now.

I know how you feel.

I once waited (literally!) almost 2-3 *years* for the EtherNAT from Nature. Honestly,
I had filed it away subconsciously as a loss when it finally showed up. It wasn't
cheap either.

Now I've got the SuperVidel ordered from the same group, but they are promising
that the problems that caused delays are all worked out. Here's hoping anyway.

[Master Phruby]

So how often are people screwed over by orders not being filled? It seems to be a big risk sending someone money for electronics they are building.

[Stephen]

DarkLord, on Thu May 24, 2012 9:02 AM, said:

Stephen, on Thu May 24, 2012 8:58 AM, said:

Good to know. I hope I get my SIDE cart which I paid for almost 10 months ago now.

I know how you feel.

I once waited (literally!) almost 2-3 *years* for the EtherNAT from Nature. Honestly,
I had filed it away subconsciously as a loss when it finally showed up. It wasn't
cheap either.

Now I've got the SuperVidel ordered from the same group, but they are promising
that the problems that caused delays are all worked out. Here's hoping anyway.

I wouldn't have minded the wait if it was stated up front. However, I pre-paid to help finance the build, and many other people who ordered after me (including some ebay auctions) have received theirs. I paid first, I should have received first. Also, several promises to ship have been made, and no tracking # provided, because it obvioously has not shipped. As if this isn't enough, new products have been announced and worked on, while my order still remains unfulfilled. This is not acceptable and I will warn everyone who wants to order from Zaxxon to find another source until he cleans this mess up.

[DarkLord]

Yeah, it was a mess. Hopefully, now that he's got his move to France completed, he'll have the time needed to get all
of his backorders caught up and get new orders out in a timely fashon.